Commitments

7 commitments:

1 - Intransigence on prices

champdor.com is committed to offering products at prices recommended by Haute Horlogerie Manufactures.

 

2 - Rigor of selection

champdor.com is committed to offering you more and more renowned brands in their sector and presenting you with carefully selected items.

 

3 - Total transparency

champdor.com undertakes to provide all information concerning the site, its web services and the products offered during sales.

4 - Right of withdrawal

champdor.com undertakes to accept all products likely to be subject to a right of withdrawal.

The customer has a legal period of 7 days to notify us of their intention to return an item, then an additional period of 10 days to return the product, in good condition and in its original packaging. Upon receipt of the product by our services, champdor.com will reimburse you for the amount of the returned product, within a maximum of thirty days.

 

5 - Assistance and advice

champdor.com undertakes to respond to all requests for information and to deal with any complaints as quickly as possible. The Contact section allows you to contact the Member Relations Department using forms that will be provided to you based on your requests.

 

6 - Transaction security

champdor.com is committed to using some of the most efficient encrypted and secure transmission methods and payments available in current technology. No information relating to payment is kept, financial transactions by our partner CIC in remote payment or payment via SSL with our partner PayPal.

Payment facilities are managed by our partner SOFINCO.

 

7 - Personal data and confidentiality

champdor.com undertakes to respect the confidentiality of your personal data and to process them in compliance with the Data Protection Act of January 6, 1978.

In accordance with the law, the site champdor.com has been declared to the CNIL (Commission Nationale Informatique et Liberté).